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How Can We Assist You?
Have questions about TNZ products, your routine, or your order? Our support team is here to help.
Contact us through live chat or send us a message anytime, and we’ll respond as soon as possible.
With return and warranty support available under our policy, every TNZ purchase is made with confidence.
Brand & Product Overview
TNZ is Maxodo’s premium beauty and personal care brand, created for refined daily routines across bath, body, skin, sun, hair, scalp, hair removal and blemish care.
TNZ focuses on everyday care essentials with thoughtful formulas, elevated textures and a clean, modern product experience.
TNZ offers beauty and personal care products across several daily-care categories, including body wash, sunscreen, hair oil, roll-on hair oil, hair removal cream, blemish care cream and other bath, body, skin and hair care essentials.
Yes. TNZ is developed as Maxodo’s elevated beauty and personal care brand, created to bring a more premium, refined and lifestyle-driven direction to daily self-care.
TNZ products are made for customers who want simple, effective and refined personal care products for everyday use. Our products are designed for modern beauty, grooming and self-care routines.
Product Categories & Choosing Guide
Choose based on your daily care need. For shower care, choose body wash. For sun exposure, choose sunscreen. For scalp and hair care, choose hair oil or roll-on hair oil. For smoother skin, choose hair removal cream. For visible blemishes, choose blemish care products.
TNZ hair oil is designed for broader scalp and hair care routines, while roll-on hair oil is made for more targeted application around the hairline, roots or specific scalp areas. The roll-on applicator helps make application easier and more controlled.
Yes. Many TNZ products can be used as part of the same personal care routine. For example, you may use body wash in the shower, sunscreen during the day, hair oil as part of your scalp care routine and blemish care only on targeted areas.
Many TNZ products are designed for daily or regular use, but usage frequency depends on the product type and your personal skin or hair needs. Always follow the instructions on the product label.
Bath & Body Care
TNZ body wash is designed to cleanse the skin and leave it feeling fresh, comfortable and refreshed after showering. It is created for a more refined daily shower experience.
Yes, TNZ body wash is suitable for regular shower routines. If you have very dry or sensitive skin, we recommend starting with moderate use and observing how your skin feels.
Some TNZ body wash products may include a fresh or refined fragrance profile. Please check the product page or product label for the specific scent description.
TNZ body wash is designed for general body care use. If your skin is sensitive, easily irritated or currently experiencing discomfort, we recommend doing a patch test before full use.
Skin & Sun Care
TNZ sunscreen is designed to help protect the skin from sun exposure as part of your daily skin care routine. It is suitable for everyday outdoor use, commuting, travel and daily personal care.
Apply sunscreen evenly to exposed skin before sun exposure. Reapply as directed on the product label, especially after sweating, swimming or towel drying.
Yes, TNZ sunscreen can be used as part of a daily skin care routine before makeup. Allow it to absorb before applying foundation, concealer or other cosmetic products.
No. UV exposure can still occur on cloudy days or during daily outdoor activities. Sunscreen is recommended whenever your skin is exposed to the sun.
Hair & Scalp Care
TNZ hair oil is designed to support a smoother, shinier and healthier-looking hair appearance while helping care for the scalp as part of a regular hair care routine.
Apply a suitable amount to the scalp, roots or hair as directed on the product label. Massage gently and use consistently as part of your hair and scalp care routine.
Apply the roll-on directly to targeted areas such as the hairline, roots or scalp. Gently massage the area after application to help distribute the oil evenly.
Use a small amount first and adjust based on your hair type and routine. Fine hair may need less product, while thicker or drier hair may need more.
Usage depends on your hair type and scalp condition. Some customers may prefer daily use, while others may use it several times a week. Always follow the product label and avoid over-application.
Hair Removal
TNZ hair removal cream is designed to help remove unwanted body hair and leave the skin feeling smoother as part of an at-home grooming routine.
Apply the cream according to the product instructions, leave it on only for the recommended time, then remove and rinse thoroughly. Do not exceed the recommended application time.
Yes. We recommend doing a patch test on a small area before full use, especially if you have sensitive skin or are using the product for the first time.
Avoid using hair removal cream on irritated, broken, sunburned or highly sensitive skin. Do not use it near the eyes or on areas not recommended on the product label.
Blemish Care
TNZ blemish care cream is designed for targeted care of visible blemishes and acne-prone areas. It helps support a clearer-looking and more balanced skin appearance.
Apply a small amount directly to the targeted area after cleansing. Use as directed on the product label and avoid applying too much product at once.
Yes, but keep your routine simple when using targeted blemish care. If you are using exfoliating acids, retinoids or other active skincare products, avoid layering too many strong products at the same time.
TNZ blemish care products are cosmetic personal care products for visible blemishes and acne-prone skin concerns. They are not intended to diagnose, treat, cure or prevent any disease. For persistent or severe acne, please consult a qualified professional.
Usage, Storage & Safety
Yes. For products such as hair removal cream, blemish care, sunscreen or hair oil, a patch test is recommended before full use, especially for sensitive skin.
Stop using the product immediately and rinse the area if needed. If discomfort continues, consult a qualified professional.
Store TNZ products in a cool, dry place away from direct sunlight, high heat and moisture. Keep products tightly closed when not in use.
No. TNZ products are beauty and personal care products. They are not intended to diagnose, treat, cure or prevent any disease.
If you are pregnant, nursing or under medical care, we recommend consulting a qualified professional before using new beauty or personal care products.
Orders, Shipping & Tracking
Orders are usually processed after payment is confirmed. Processing times may vary depending on product availability, order volume and shipping destination.
Once your order ships, you will receive tracking information by email if tracking is available. You can use the tracking number to check the delivery status.
Shipping availability may vary by region. Please check the shipping options at checkout or contact TNZ support for more information.
If your order is delayed, please check your tracking information first. If there is no update for several days, contact TNZ support with your order number and email address.
Please contact TNZ support as soon as possible. If the order has not shipped yet, we will try to help update the address. Once an order has shipped, address changes may no longer be possible.
Returns, Refunds & Support
Return eligibility may depend on the product type, order status and condition of the item. Please review our return policy or contact TNZ support for assistance.
Please contact TNZ support with your order number, photos of the damaged item and photos of the package. Our team will review the issue and help with the next steps.
If your order has not been processed or shipped, we will try to help cancel or update it. Once the order has shipped, cancellation or changes may not be possible.
You can contact TNZ through our contact form or customer support email. Please include your order number, product name and a clear description of your question so we can assist you faster.
Wholesale & Business Inquiries
Yes. TNZ welcomes wholesale, distributor, retail and business cooperation inquiries for beauty and personal care products.
Please include your company name, country or market, contact information, product interest, estimated order quantity and business type.
Yes. TNZ may work with creators, influencers and content partners that match our beauty and personal care direction. Please contact us with your profile, audience market and collaboration proposal.
Yes. For wholesale or business inquiries, please contact TNZ with the products you are interested in and your intended sales market.
If you have questions about TNZ products, product use, your order, shipping, returns or wholesale cooperation, our team is here to help.
Contact us anytime through the TNZ contact page and we will get back to you as soon as possible.